Posted Nov 13, 2019 - 09:57 EST This scheduled maintenance affected: High Availability Services (Call Center Agent (CCA)). If the problem persists, contact Atlassian Support or your space admin with the following details so they can locate and troubleshoot the issue:. By subscribing you agree to the Atlassian By subscribing you agree to the Atlassian CCA - Desktop Agent software connection enhancements This scheduled maintenance affected: High Availability Services (Call Center Agent (CCA)). {"serverDuration": 30, "requestCorrelationId": "8613947c2ebd4342"} MycontactCenter Knowledgebase {"serverDuration": 76, "requestCorrelationId": "69059cac2ac9dd11"} CCA 11 will continue to function after this update. Report for All CCA version 11 desktop users can still reset their passwords on their contact center administration portal. We will provide updates as necessary. If the problem persists, contact Atlassian Support or your space admin with the following details so they can locate and troubleshoot the issue:. This scheduled maintenance affected: High Availability Services (Call Center Agent (CCA)). Scheduled maintenance is currently in progress. This code: 7t4u6i The URL of this page Desktop CCA will only work with Windows PCs and the following minimum requirements: A personal computer with at least a Pentium CPU running at 1 GHz or more At … This code: ghv4kt The URL of … Try refreshing the page. We will provide updates as necessary. CCA 11 will continue to function after this update. Message and data rates may apply.
Try refreshing the page. Scheduled maintenance is currently in progress. Please contact your support team if you have any questions or concerns. The scheduled maintenance has been completed. Message and data rates may apply. Tcp Service Providers / Endpoints:: pop1-ccans.mycontactcenter.net:443 Please contact our support with any questions or concerns at ccaassupport@intermedia.net or 1-888-808-3529 Posted May 13 , 2020 - …

Refresh. The scheduled maintenance has been completed. Refresh. Report for The ‘Forgot Password’ feature will continue to function with CCA version 12 and beyond. Scheduled Maintenance To improve our current software redundancy capabilities, we are changing the CCA connection URLs during a maintenance window the evening of Monday May 25th, 2020 between 11 pm and 1 am Eastern Time. Scheduled Maintenance As of December 2nd, the Contact Center CCA desktop application will no longer support the forgot password link on the login window on CCA version 11 and below.

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