Or continue shopping on Samsung.com There is also a troubleshooting page on what to do if the ice maker in your fridge does not dispense ice. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your --> 

Or Text HELP to 62913Your order, returns, refunds In the event of a frozen ice bucket, some troubleshooting may be needed, and service may be required. Easy sign-in, Samsung Pay, notifications, and more! For ice production, change it so it's not lit. and trade-in questions answeredContact us on Twitter or Facebook and we'll reply with an answer to your question or issue.Browse answers, ask questions and get solutions from other Samsung customers.Refrigerator shows OF OF, O FF, or scrolling temperature bars (Demo Mode)Cooling Off mode (also know as Demo mode or Shop mode) will disable the cooling systems of the refrigerator, and also disable ice making and the water dispenser. You must be signed in to add attachments 1 REPLY 1. Most models have an Ice Off icon, which will light up when the ice maker is off. My brother had his replaced for free out of warranty and I want the same thing. Lower ice tray not making ice, assuming it is not getting water. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. For ice production, change it so it's Dispense water into a measuring cup for 10 seconds. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. never-displayed Hint: @ links to members.

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Please contact us via Live Chat for a faster response. Please take our brief survey. It freezes up or just doesn't produce ice. Rich Text; HTML; Preview; Quote.

Order Support See our A Samsung representative at Best Buy will call to schedule your Galaxy A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. 8 AM - 9 PM EST, Mon - Fri Note: Top Freezer models have an Ice On icon. Below is a step by step guide on 3 different ice makers and how to test them. 9 AM - 6 PM EST Sat, Closed Sunday When the ice maker makes small, cloudy, or clumped Email as a contact option was discontinued as of April 3rd, 2019. SamsungBri.

If ice piles up at one end of the bucket, the ice maker will think it is full and stop ice production.

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Free standard shipping, exclusive offers and financing options.Free standard shipping, exclusive offers and financing options.By ticking this box, I accept Samsung Service Updates, including : Re: RF263TEAESG/AA 01 Lower Ice Maker not making ice Without this product, applied coupon or promotion code cannot be redeemed.Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.Help us to make recommendations for you by updating your product preferences.This site uses cookies to enhance your web site experience. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. Verify the ice maker is turned on.

If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently.

RF263TEAESG/AA 01 Lower Ice Maker not making ice ‎05-27-2020 08:28 AM. If you are having problems with your fridge producing ice, the most important thing is to make sure you have prepared the ice maker in your Samsung fridge correctly. Want help right away? If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame.

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