I shut off the breaker for a few minutes, then turned it on to do a reset, but no difference. Is their another manufacturer brand that you know of that has a better reputation for using materials that last longer and not developing leaks so quickly? Come meet a Samsung representative for your S10 purchase. Of course the warranty just expired!

I believe its the bimetal thermostat. Freezer not working properly, bottom drawer is froze but everything is thawed out in top drawer in freezer. A properly leveled unit can prevent potential cooling issues, noises, or leaks, your refrigerator needs to be level. You must be signed in to add attachments

Monitored current draw and freezer temp for a couple of hours.

You may message us with the model code and serial number in order to verify the warranty term.

Could you help me to figure it out what the potential problem are? All the sensors check out and are reading the correct voltage. Model RS25H5111WW I put it into diagnostic mode and it shows 88 88 but none of the error codes are blinking. Has anyone figured out what was the fix? Sounds like this might've been a bad year for Samsung refrigerators. My freezer has stopped cooling, but the fridge cools fine.our freezer stop keeping the item frozen , ice cream start meltingmodel number RF28JBEDBSG, bought around 4.5 years ago,We are having the same problem with the refrigerator purchased May 2017 . If the refrigerator still does not cool, service is required.If all of this has been completed then service repairs are what is needed. Luckily we happened to notice the food not frozen and didn’t lose all our food. Fridge works perfectly, freezer hovering at about 30 degrees. Have had freezer set at -8 just to keep the temperature between 5-10 above. I sure don't see a 3-way valve anywhere on this model, our tech wild would now more than me about Samsung refrigerators and that 3-way valve. We looked in the back it’s super clean behind nothing is dirty.

Luckily we happened to notice the food not frozen and didn’t lose all our food. Thank you, Scott

The refrigerator is set for 38F and it is currently 44F. We set the temperature to 0 and it proceeds to go down on the temperature gauge on the inside of the fridge. The refrigerator seems to be working properly, it has steadily dropped in temperature since it has been plugged back in, but not the freezer.

If I push the door switch, in the freezer compartment, the light goes off and the fan comes on. It will start cooling and freezing.

I have the same issue on my Samsung RFG298HDRS/XAA refrigerator. Fridge cooling just fine. The freezer is set for -2F and it is currently 65F. Thanks for the reply. Mine is stuck in the closed position meaning the defrost element is always on.

We have Samsung RFG238AA - freezer started getting warmer and won't freeze.

Or if your fridge or freezer is not cooling enough, you may need more clearance space and to leave the doors shut.

Worked fine till June 2016, freezer started getting warmer & warmer, first ice cream started getting soft, then stopped freezing at all. Thank you!Same problem here! The fridge works fine. You may message us with the model code and serial number in order to verify the warranty term. Plugged and unplugged. cooled for 30 mins then started to show dramatic drops in temperature every 10 minutes. The service tech that looked at it yesterday said it would be too expensive to fix and not guaranteed to work since the leak could be in a lot of places and suggested I buy another one instead. He said that he was always told, that if there is a leak, the compressor must be replaced also, and to replace both condenser & compressor - ~$1,000. then it needs unplug again.

Temp on display kept going down until it reached -2. Make sure that the unit is leveled. I am experiencing the exact same situation on my 2017 model RF28HFEDTSR/AA bottom freezer. Coils frosted on upper 1/4 lightly. Whatever the cause, the refrigerator and freezer are not cooling down whatsoever (currently at 70 degrees for both, and set for 34 and -2, respectively).

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. if it is a freon leak...why is the freezer hovering between 45-59 degrees, yet the fridge section maintains its 38 degrees with no issues? He took everything apart and said it all "looked" to be in good working condition.Its likely a sealed system problem, Samsung and LG are the worst when it comes to sealed system problems. Both Fridge and Freezer not working. The fridge is still staying at 34 deg F. Sears repair guy opened it up, the evaporator coils looked just like on the photo in this thread.

But it only last a couple days. Our fridge is a 2017 model.

A properly leveled unit can prevent potential cooling issues, noises, or leaks, your refrigerator needs to be level. If your Samsung refrigerator is not cooling, either in the french door fridge or bottom freezer, it may be in demo mode and need a reset. So the freezer sensor knows it is 21 degrees in the freezer, but the front display shows it is … Our fridge is a 2017 model. We had a brief power interruption yesterday, but I'm not sure if that's related.

I was still willing to do it, because we paid $2,200 for this fridge, but he was very discouraging, and advised just to get a new fridge. However, a thermometer in the freezer showed the temp never got below 30. I have a Samsung RFG297AARS which stopped working sometime overnight, it seems.

There are a few factors that can cause an ice maker to not work. Hard to believe there is not a fix for this problem with as many people that are having the same problem.

Want to know why after only 2 years old it’s having problems.

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