We will not be able to process PayPal returns in the store.Rather than ship your purchase back to the Shoe Carnival Returns Center, you can return or exchange you unworn merchandise at a nearby Shoe Carnival store.
Entering text will display a dropdown menu with search suggestions. Purchases may be returned or exchanged within 60 days of the purchase date and must be new, unused, and contain all original packaging. If you are not quite ready to visit our stores, we are always open online with an extended return policy and free shipping for Shoe Perks members for a limited time.Shoe Perks is our free loyalty program where members earn points on every purchase. Please contact Customer Service at 800-430-SHOE(7463) as soon as possible after placing your order.You will not be charged for your order until it ships. Once 200 points are earned, you'll receive a $10 Reward Certificate to use on your next purchase online or in-store. Check out our Shoe Perks page You will receive your reward certificate the following day after you reach 200 points.
Nov 23, 2013 .
The items in your shopping bag may be excluded from the promotion.
Rather than ship your purchase back to the Shoe Carnival Returns Center, you can return or exchange you unworn merchandise at a nearby Shoe Carnival store.
Please turn it on so that you can experience the full capabilities of this site.Your Customer Service Team is available to assist you from 7am to 11pm CST, 7 days a week. Includes accessories. You will receive an email as soon as it's ready.You will not be charged for your order until you pick it up from the store.
You can also download our mobile app for account access at your fingertips!Points are updated within 24 hours of in-store purchases or the date of shipment for online orders. All Rights Reserved.Shipping information for hundreds of retailers, all in one place. Associates will be provided with masks, gloves, and hand sanitizer. If you have already taken your order home, you can bring it back to the store within 60 days for a refund.Anyone can checkout as a guest on shoecarnival.com, but there are some great benefits to creating an online account which automatically makes you a Shoe Perks Member. If you're seeing "Out of Stock" next to the listed store, you will need to have the item shipped to your home.Orders are typically ready for pickup within 4 business hours after the order is placed. PLEASE NOTE: For purchases made using PayPal, returns can only be processed online and refunds will be credited directly to your PayPal account.
Excludes Gift Cards, Web Busters, Daily Deals, Flash Sale product and Yellow Stickers.Including, but not limited to, online only promotions, Flash Sales, Daily Deals and Web Busters. Related: Shoe Carnival - Very rude staff and bacd customer service. We will only accept used items if there is an obvious defect. Make sure you have your pick-up email along with a government issued id.If your order does not work out, you can simply cancel it while you're at the store. Contact our Customer Service Team at 1-800-430-SHOE(7463) or email@example.com to assist. Stores will be open with modified hours, enhanced cleaning and reminders for social distancing. You can also refer to our standard promotions and exclusions section on this page.Buy one pair of shoes, get the second pair of shoes of equal or lesser value 1/2 off. Our passion for customer service and your well-being is as strong as our passion for selling shoes. You will also be able to access your certificate in our mobile app, and they will be listed in your online account.Log into your account on shoecarnival.com and head to your Shoe Perks Rewards section to view your current points balance. However, you will see an authorization hold immediately after your order is placed which will be removed once your order is picked up.During checkout you will be able to designate a person to pick up your order. You can also exchange your order at any of our retail locations.The promotions we offer vary in availability. Fill out the required information and you're all set.As long as you are logged in to your shoecarnival.com account your available Shoe Perks Reward Certificate will be available to select during the checkout process.Yes, your Rewards Certificate will expire 90 days after it's issued.To achieve GOLD status, you need to earn 200 points within the same calendar year.A $10 SHOE PERKS Reward Certificate will be emailed to customers when they have earned 200 points. You are able to make changes to your information within your account, just make sure you're logged in.
When shopping online, select the "Pick Up In Store" option when adding your selection to your shopping bag. Reply 0 0. Items purchased at one of our retail stores can ONLY be returned to a retail store. Shoe Carnival, Inc. may add other items to the list without notice. Points are updated within 24 hours of in-store purchase or date of shipment for online orders.
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