I contacted the company and after 3 emails they finally responded and offered me 15% of what I spent to not return the item. I have no intention of buying again.BEWARE! Cotton, and quite beautiful. Of course this never happens. Here's their official website (per their email to me): wms.xingyunyi.cn/ PS: CHINA!Update to earlier post: I contacted service@anniecloth.com and they promptly responded to my inquiry asking why it's taking so long.Here is the website they referred sent me to tract my parcel:"...on the official website wms.xingyunyi.cn/Tracking..." It is in CHINA.I'm now thinking the orders are being shipped directly out of China, hence the foreign transaction fee and the length of time it takes customers to receive their orders.I placed an order with AnnieCloth (AC) after seeing a photo of pretty dress on Pinterest.During checkout process I saw the order would be shipped out of San Francisco CA.After 2 wks and no msg from AC, I checked my credit card activity and found they charged me within 48 hrs of the order; AND...I was charged for a "Foreign Transaction Fee" of $2.50. Should have checked it I know. The items I did receive took a very long time to arrive and are very poor quality.I placed an order in December, still no order, just keep giving me runaround terribleI placed an order with this company on the first of Aug 2019, needed it for Sept 2019, have not received my order. It was from anniecloth 1 pair flimsybibs. I thought it was a scam. WhoopeeI like her merchandise but she needs to make some changes.The amount of money I lost makes me sick. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This does not indicate receipt by the USPS or the actual mailing date." According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). I emailed them several times about a refund prior to receiving but got the same response each time, Please allow 7-30 days! This place is a scam and their 800 number is another company that is doing business and dealing with Anniecloths complaints. They are a scam!ANNIE CLOTH has very lovely merchandise display with cheap prices, BUT they do not tell you that they come from China and take beyond 21 days to deliver from China. I then saw this website and read all the scam messages. DON'T BUY THERE!. Thru the BBB, I found their supposed address of 216 Harris Ct, San Francisco CA 94080. I ask for a refund in oct2019, said I would get a refund in two weeks, have received nothing. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. I hope this message helps other prospective customers from purchasing anything from this bogus company.I bought some items from floriday, now I see they are calling themselves aniewe?This scammer goes by so many other names. All seemed shady and with poor English and noted arriving in Moscow, so I checked them out here. Good luck!On Feb 19 I contacted Annie Cloth regarding purchased merchandise from Annie Cloth which has proven inferior to their description online, plus I did not receive an item which they stated would be mailed the following week. They give me a fake shipping numberClothes advertised are beautiful but the clothes you receive are nothing like the ones in the pictures. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Quite the scam!I ordered some things nearly a month ago and it sounds like I am not going to receive them anytime soon. BBB Business Profiles are subject to change at any time. Somehow they even manage to send through UPS which never seems to get the package to the door but does have a person to talk to and says no one was home or the order was delivered. DON'T TRUST Annie Cloth! So much for trusting a site that advertised on my local TV news station website. I have been attempting to receive a refund of $20.84 since October 2019 and I just get a runaround. Buyer Beware. You can not get ahold of them on line or any other way. I was told to use tracking number, didn't work! But...buyer beware. Im so sick of these people. The company offered a fifteen percent cash refund and we keep the dress. They charged my credit card, and now they are saying through the e-mail address provided online, that they cannot find my order. I don't want my credit card "out there." no email. Made four attempts and the return policy says 15 days so there you have it! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. The actual item was neither blue or grey. Lottery - Donation - Inheritance Scams - Ponzi SchemesIs Annie Cloth a Scam or an Untrustworthy Online Store?We use cookies to offer you a complete experience. The picture also made it look like it was an embroidered wool-like material. Tell us why you consider the websites untrustworthy or fraudulent. Couple of days back I sent them a message telling them I wanted the money put back into my account.

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