If you have questions, read other homeowners’ reviews or our discussion forum for a second opinion.If you’re browsing Houzz and have a contractor in mind, then you’ll quickly find that requesting a quote is easier than ever. Our designers constantly travel the world in search of new trends in fashion, color and style that we translate into exclusive products you can't find anywhere else.
When calling, they could not give me tracking and when they were finally shipped I received each piece over the course of 2 weeks. Hallelujah!Our Amalfi Outdoor Collection launches and continues to be a customer favorite, selling more than 50,000 pieces to date.Under the Cornerstone Brands, Ballard Designs becomes part of powerhouse Home Shopping Network, Inc. The customer service people are nice when you can reach them.
They said they did not have the table and so they denied my refund - without ever telling me that it was denied.
No one could tell me where my package was during the process.
The furniture is very nice. No way I'm giving them or any of the other companies owned by their parent company HSNi Cornerstone (Frontgate, Garnet Hill, Grandin Road and Improvements) any more of my hard earned money. Love the looks - love your style! This company has the worst customer service we have ever experienced!
Love the custom upholstery! The quality is subpar as well. NO other explanation, no alternatives offered, nothing. ... We placed an order for a full bedroom of furniture on Aug 28, 2016 and were told it would arrive in January.
It was an absurd experience that I never want to repeat. The shippers then called to say they found it in the warehouse and scheduled delivery for today between 11am-3pm. They were paired with very eclectic lights, flooring, shiplap and an old medicine cabinet and vanity. We love the way they fit the space and had a great experience ordering from Ballard Designs. Mean time my bill came and both rugs had been charged to my credit card so as I was about to call to cancel the second rug, lo and behold, it was dropped on my porch.
I tried twice to post negative reviews of my experience with the bamboo buffet lamps and Ballard still hasn't displayed them.
With over 1 million home professionals on Houzz, you’ll easily find the trusted Furniture and Accessory Company for your next project in Atlanta, GA.Read homeowners reviews before hiring the Furniture and Accessory Company to help with your project in Atlanta. Overall (Console w/Hutch): 68"H X 57"W X 20"D
The outlet is awesome as well.I recently purchased 5 new panel rods for new window treatments.
Ballard Designs also ranks 298th among Furniture sites. Great quality furniture and always had great customer service. The most common issues with Ballard Designs are around returns, which are more complicated than expected by some customers. I offered to give them a letter from the owners of our former house stating that UPS did pick up the package. She said I would get a refund for the first table when they received it. Unfortunately, we don't sell this fabric anymore.
Customer service doesn't seem equipped to handle inquiries or complaints.
From one simple dashboard, you can manage all the Furniture and Accessory Company quotes you got.Wanda, we're so sorry, but we don't carry that particular rug anymore. Sleep in with our luxuriously soft Signature Belgian Collection.NEW InsideOut Performance Fabrics®Life-proof fabrics with impressive textures, patterns, & colors.And that's where Ballard Designs can help. I thought it wasn't coming, which was fine, because in that short time, the first "Persian" rug was shedding like crazy and had started getting that matted appearance on the surface. I would never use them again. What amazes me is we have the voice recording from the trucking company confirming delivery today!
I was given a 5 day window for delivery. Each time I call customer service I get promises of follow up calls/emails but nothing actually happens. That right there should tell us something.If I could give a negative 5 stars, I would! They were very rude and uninterested in my negative experience or trying to offer a better resolution. I called again. Ballard Designs has a consumer rating of 2.11 stars from 9 reviews indicating that most consumers are generally dissatisfied with their purchases. Reading from the catalogue I pointed out it clearly states it includes bed rails.
Ballard, its sister brands and HSN are acquired by QVC with the entire world-wide corporation being re-branded as Qurate Retail Group.It's our 35th anniversary, and we're celebrating by opening a 20,000 sq. On our blog, The first edition of Ballard Designs is mailed - a two-page black-and-white brochure featuring a replica of antique dolphin table that sold out in the first two weeks.We take our first orders by a revolutionary new device - the fax machine.Customers can now place orders 24/7 using an 800 number.
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